1. Introduction
Welcome to Tiphazon. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website (www.tiphazon.com) and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, and billing/shipping addresses.
Account Information: Username, password, and order history.
Payment Information: Credit/debit card details and mobile money transaction details (processed securely by third-party payment providers).
Device and Usage Data: IP address, browser type, and interaction with our website.
Communication Records: Emails, messages, and customer support inquiries.
3. How We Collect Your Information
We collect your personal information in several ways, including:
When you create an account on our website.
When you place an order or subscribe to our newsletter.
When you contact our customer support team.
Through cookies and analytics tools that track website usage.
4. How We Use Your Information
Your personal information is used to:
Process and fulfill orders.
Improve our products, services, and user experience.
Communicate with you regarding orders, promotions, and updates.
Prevent fraud and enhance website security.
Comply with legal obligations.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
Service Providers: Payment processors, shipping companies, and marketing partners to facilitate our services.
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of company assets, user data may be transferred.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality.
Remember your preferences.
Analyze website traffic and trends.
Serve personalized advertisements.
You can manage cookie settings through your browser, but disabling cookies may affect website functionality.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Security Measures
We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of data transmission is 100% secure.
9. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications.
Request a copy of the data we hold about you.
Withdraw consent for data processing where applicable.
To exercise your rights, contact us at support@tiphazon.com.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of our website implies acceptance of the revised policy.
12. Contact Us
For any privacy-related inquiries, please contact us:
Email: support@tiphazon.com
Phone: +254702212857
Address: Nairobi Central Business District, Kenya